Mavish

Privacy Policy

This Privacy Policy outlines how Mavish, a brand marketed by Floral Cosmetics (referred to as the “Site” or “we”), collects, uses, and discloses Personal Information when visitors access the website or make purchases on www.mavish.co.in.

Contact:

If you have any questions, require more information about our privacy practices, or wish to make a complaint, please contact us via email at info@mavish.co.in or through mail at the following address:

Floral Cosmetics – 004, C-9, Sector 8, Shanti Nagar, Mira Road East, Thane – 401107, Maharashtra, India.

Collecting Personal Information:

When you visit the Site, we collect specific information about your device, interactions with the Site, and data necessary for processing purchases. Additional information may be gathered if you contact us for customer support. All information related to an identifiable individual is termed “Personal Information.” Below is a list of the Personal Information we collect and the reasons for its collection:

Device information:

Purpose: To optimize the Site’s performance and conduct analytics on Site usage.
Source: Automatically collected through cookies, log files, web beacons, tags, or pixels, and other tracking technologies.
Disclosure: Shared with our processor, Woocommerce, and other relevant vendors.
Personal Information collected: Web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and interaction with the Site.

Order information:

Purpose: To provide products or services, process payments, arrange shipping, send invoices/order confirmations, communicate with you, screen orders for potential risks/fraud, and offer product-related information or advertising based on preferences. 
Source: Provided by you during the purchase process. 
Disclosure: Shared with our processor, Woocommerce, and other relevant vendors such as sales channels, payment gateways, shipping, and fulfilment apps. 
Personal Information collected: Name, billing address, shipping address, email address, and phone number.

Customer support information:

Purpose: To offer customer support. 
Source: Provided by you. 

Disclosure: Shared with relevant vendors involved in customer support.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to facilitate our services and fulfil contracts. For instance: Woocommerce powers our online store. You can review Woocommerce’s privacy policy at https://www.woocommerce.com/legal/privacy. We may share Personal Information to comply with laws/regulations, respond to lawful requests, or protect our rights.

Retargeted Advertising

We use Personal Information to deliver targeted advertisements or marketing communications we believe may interest you.

Using Personal Information

We use Personal Information to provide services, including product offerings, payment processing, order fulfilment, and updates on new products, services, and promotions.

Retention

We retain your Personal Information for our records unless you request its erasure. For more information on your right of erasure, refer to the ‘Your rights’ section below.

Your Rights

GDPR

If you reside in the EEA, you have the right to access, port, correct, update, or erase your Personal Information. To exercise these rights, contact us using the provided contact information.

Your Personal Information may be processed in Ireland and transferred outside of Europe, including to Canada and the United States. For GDPR-compliant data transfers, refer to Woocommerce’s GDPR Whitepaper.

CCPA

If you are a California resident, you have the right to access, port, correct, update, or erase your Personal Information. To exercise these rights or designate an authorized agent, contact us using the provided details.

Cookies

Our Site uses various cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies through your browser settings but be aware that this may impact your user experience.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons.

Complaints:

For complaints, please contact us using the provided contact information. If you are unsatisfied with our response, you can complain to the relevant data protection authority.

Last Updated: 1st August 2023